Business Management Consulting

General objective

To develop ability to diagnose Business/HR problems and provide solutions to such problems. The learner should be able to effectively undertake consulting assignments in organizations.

Specific objectives 

At the end of this course, the learner should be able to:

  1. Understand the process of consulting and develop effective consulting skills and competencies.
  2. Develop personal consultancy qualities through use of case studies and practical experience. 

Course content

Introduction to Business Consulting

  • Meaning of consultancy
  • Features of consultancy
  • Why consultants are used
  • External and Internal Consulting
  • The Consultants’ Role
  • Types of Management Consulting project
  • How Consultants add value to organizations.
  • Essential qualities of an effective consultant

The Consultant - Client relationship

  • Who is a client?
  • Creating and maintaining Sound Relations
  • Joint Problem Definition
  • Working Relations during the Assignment
  • Roles of Consultant and Client
  • Why client relationships fail

 Management Consulting as a Profession

  • Key aspects of Professionalism in Consulting
  • Success of Assignments
  • The Clients’ Contribution to Consulting Ethics
  • Competences, Skills and Professional Development
  • Training and Development of Consultants.

 Why Business Consultants are used

  • How Consultants are used
  • Consultancy and change
  • Reasons for Change Resistance
  • How to deal with resistance to change
  • Organization Development interventions.

 The consulting process

  • Phase I:   Entry/proposal development
  • Phase II: Diagnosis
  • Phase III: Action Planning
  • Phase IV: Implementation
  • Phase V: Termination
  • Phase VI: Follow – up

Mode of study: 8 Half Saturdays or Evening Classes.

Mode of Application

Apply online via the Apply Now button and present your printed application letter together with proof of payment of at least half the total cost (Kshs20,000). Deposits are done via a direct deposit into the following bank account or via Mpesa. (NB: No Cash payments accepted.)

Banking Details

Kenya Commercial Bank  

Biashara street  Branch,

Account No. 1180194667

In favor of : College of Human Resource Management (CHRM).

Enquiries

College of Human Resource Management, Ufundi Coop  Plaza,  4th floor, Moi Avenue/Moktar Daddah Street,

P.O. Box 4322-00200 Nairobi, Kenya

Tel:  +254 (0) 20 221 7490/221 7979/224 8095 or Mobile Nos. 0727 792122/0718 781513

Email: trainings@chrm.or.ke; Website: www.chrm.or.ke

 

CHRM is an accredited Training Provider by National Industrial Training Authority (NITA)

No. NITA/TRN/996

STUDY MODES
EVENING
SATURDAY

INTAKES
APR
SEP
Course Summary


COURSE TYPE: Executive
COURSE LEVEL: Short Course
COURSE DURATION: 40 Hours
CERTIFYING BODY: CHRM
COURSE FEES: 40,000/

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