Name: Mediation and Conflict Resolution Training
Start: 2024-05-06T08:00:00+03:00
End: 2024-05-10T14:00:00+03:00
Location: Pride Inn Paradise Resort & SPA Mombasa

Programme Overview

The Mediation and Conflict Resolution Training program offers a unique opportunity to enhance your skills and knowledge in dispute resolution through mediation, ultimately contributing to an enhanced corporate image and improved productivity. Mediation and conflict resolution skills are equally strategic as a cost management tool for the organization as they can potentially save the organization huge costs in legal fees, Fines and Damages awards and the time wasted in lengthy litigation.

Programme Objectives

Develop an understanding of the nature of conflicts, their causes, and the different levels at which conflicts can occur.
Enhance communication skills to facilitate open and constructive dialogue between conflicting parties.
Foster active listening, empathy, and effective expression of ideas.
Provide participants with a toolkit of mediation techniques and strategies.
Teach the art of impartiality and neutrality for mediators to maintain fairness.
Equip individuals with problem-solving techniques and collaborative approaches to finding mutually acceptable solutions.
Sensitize participants to cultural differences and the impact of context on conflicts.
Foster an appreciation for diversity and inclusion in conflict resolution processes.
Educate on early detection and prevention of conflicts before they escalate.
Develop skills in proactive conflict management to create a positive organizational or community environment.
Provide an understanding of legal and ethical considerations in mediation and conflict resolution.
Ensure adherence to established standards and guidelines for ethical conduct in the resolution process.
Develop emotional intelligence to manage and navigate emotions effectively during the resolution process.
Foster self-awareness and awareness of others’ emotions.
Teach negotiation techniques to help parties reach mutually beneficial agreements.
Develop the ability to identify common interests and create win-win outcomes.
Prepare individuals to act as neutral third parties in mediating conflicts.
Provide certification or recognition for successful completion of the training program.
Equip participants with tools to address power imbalances in conflicts.
Promote fairness and equity in the resolution process.

Target Participants

Key Focus Areas

Programme Content

Mediation Process and Techniques.
Types of Conflicts and Resolution Strategies.
Active Listening and Communication Skills.
Alternative Dispute Resolution Methods.
Ethical Considerations for Mediators.
Role-playing and Simulation Exercises for Practical Application

Programme Facilitators

Download Program

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May 6, 2024 - May 10, 2024
8:00 AM - 2:00 PM

Venue: Pride Inn Paradise Resort & SPA Mombasa

Venue Phone: +254709374000

Address:

PrideInn Paradise Beach Resort and Spa Shanzu Beach, Mombasa, Mombasa, Coast, Kenya

Programme Overview

Programme Objectives

Target Participants

Key Focus Areas

Programme Content

Programme Facilitators

Download Program

Request Brochure

Venue: Pride Inn Paradise Resort & SPA Mombasa

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Mediation and Conflict Resolution Training

Programme Overview

Programme Objectives

Target Participants

Key Focus Areas

Programme Content

Programme Facilitators

Download Program

Request Brochure

Venue: Pride Inn Paradise Resort & SPA Mombasa

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